LISTING CONTENT AND DISSEMINATING INFORMATION
Simple Solutions collects, directly or indirectly, and displays on the Website, relevant information regarding the profile , practice and services packages of the health care service providers listed on the Website, such as specialists and their specialization, qualification, fees, location, visiting hours, and similar details.
Simple Solutions takes reasonable efforts to ensure that such information is updated at frequent intervals. Although Simple Solutions screens and vets the information and photos submitted by the health care service providers, it cannot be held liable for any inaccuracies or incompleteness represented from it, despite such reasonable efforts.
The Services provided by Simple Solutions or any of its licensors or service providers are provided on an “as is” and “as available’ basis, and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title and non-infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). Simple Solutions does not provide or make any representation, warranty or guarantee, express or implied about the Website or the Services. Simple Solutions does not guarantee the accuracy or completeness of any content or information provided by Users on the Website. To the fullest extent permitted by law, Simple Solutions disclaims all liability arising out of the User’s use or reliance upon the Website, the Services, representations and warranties made by other Users, the content or information provided by the Users on the Website, or any opinion or suggestion given or expressed by Simple Solutions or any User in relation to any User or services provided by such User.
The Website may be linked to the website of third parties, affiliates and business partners. Simple Solutions has no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our Website. Inclusion of any link on the Website does not imply that Simple Solutions endorses the linked site. User may use the links and these services at User’s own risk.
Simple Solutions assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User’s equipment on account of User’s access to, use of, or browsing the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If a User is dissatisfied with the Website, User’s sole remedy is to discontinue using the Website.
If Simple Solutions determines that you have provided fraudulent, inaccurate, or incomplete information, including through feedback, Simple Solutions reserves the right to immediately suspend your access to the Website or any of your accounts with Simple Solutions and makes such declaration on the website alongside your name/your clinic’s name as determined by Simple Solutions for the protection of its business and in the interests of Users. You shall be liable to indemnify Simple Solutions for any losses incurred as a result of your misrepresentations or fraudulent feedback that has adversely affected Simple Solutions or its Users.
NO DOCTOR-PATIENT RELATIONSHIP; NOT FOR EMERGENCY USE
Please note that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, “Information”) that may be available on the Website (including information provided in direct response to your questions or postings) may be provided by individuals in the medical profession. The provision of such Information does not create a licensed medical professional/patient relationship, between Simple Solutions and you and does not constitute an opinion, medical advice, or diagnosis or treatment of any particular condition, but is only provided to assist you with locating appropriate medical care from a qualified health care service provider.
It is hereby expressly clarified that, the Information that you obtain or receive from Simple Solutions, and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the Website is for informational purposes only. We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise or other information provided on the Website. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such information. The Services are not intended to be a substitute for getting in touch with emergency healthcare. If you are an End-User facing a medical emergency (either on your or another person’s behalf), please contact an ambulance service or hospital directly.
Client No-Show Policy.
What do we define as No Show ?
When a client has booked an appointment for service but fails to show up on the date of appointment at the pre-decided venue , it is called no show.
We refund the fee deposited by the client without any asking for any questions or clarification. At the same time we expect the client to either cancel or reschedule the appointment with the service provider rather than not showing up.
How do we confirm / document the No Show?
Service providers document the client’s reception by asking for clients id, a copy of which is shared with us. If the service provider fails to provide the document , we consider it as no show.
If the client consent for the procedure/surgery , the service provides updates to us . We call the client to verify and release the payment for the service provider.
Can a client cancel the procedure after consent ?
After consenting for the procedure, the client has to be abided by the rule of the service provider. Clients have to settle the payment/refund and other expenses with the service provider , once the consent is given.
Cancellation and Refund Policy
The user and the service provider can cancel the booking for an appointment any time before the scheduled time. Irrespective of who has cancelled the appointment, the fee submitted by the client is refunded.
Incase, After consultation, the patient/client refuses to consent for treatment, or service provider refuses to offer the treatment,
The client has two options
- Modify the booking as per his discussion with service provider.
- Cancel the booking and get a refund.
If the client has consented for the treatment, the client/patient is abided by hospital policy.