Guidelines for review of services

  • Home
  • Guidelines for review of services
  • Frequency, timeliness of communication
  • Quality of communication through different channels (e.g. e-mail headers, content, CTAs)
  • Upsell strategy
  • Waiting time, need for referral within support (e.g. online chat, phone calls)
  • Quality of advice, hints and advice beyond questions

Package details

Does the package provide you with relevant details that you need to book a package ?

Medical Procedure / Surgery

Itinerary Of The Packages

Service Provider

Cancellation, Refund And Client No-Show Policy

Any thing else

Convenience

How convenient was it to avail the service offered ?

Appointment before procedure/surgery

Hospital Location

Service organisation

Transparency

Value for money

Was you provided the information what you needed, when you needed ?

Appointment before procedure/surgery

Hospital Location

Service organisation

Transparency

Patient care

How was the needs of the patient taken care of ?

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

I am message box. Click edit button to change this text.